Customer Success Manager - DACH

Vienna, Austria · Customer Success

Description

About SMARTASSISTANT

SMARTASSISTANT is the leading global technology provider for interactive advice solutions across all channels: online, mobile and in-store. Our software solution helps people choose products, services and solutions that match their needs faster and smarter.

Leading retailers and brands such as Trek Bikes and Canon use our technology to help their customers find the products they need. Check out some examples.

Industries: Retail, Brands, Telecommunications, Financial Services, Fashion and Lifestyle

Offices: Headquartered in Vienna with offices in New York, London, and Wroclaw

The Role: Customer Success Manager - DACH

WHAT WILL YOU DO?

At SMARTASSISTANT we firmly believe that we can only be successful if our customers are successful. Reflecting our strong team culture our overall customer success approach is comprised of many elements: great products and services, excellent project implementation & management and superior account management. Our goal is to deliver a proactive, inspirational and trustful customer success approach, turning our customers into successful and satisfied Digital Advice enthusiasts.

In this exciting new position you will be contributing to:

Individual Customer Success

Customer Success for our entire customer base

WHO ARE WE LOOKING FOR?

Experience:

Skills/Personality:

WHAT DO WE OFFER?

We are on a mission to change the way people shop and decide. Because we are facing new exciting tasks everyday, we need people like you to help us to provide the highest quality solutions for our clients.

Sounds like an exciting challenge? Apply today, be SMART tomorrow! We are looking forward to receiving your application in English.

Apply for this job