Digital Project Consultant
SMARTASSISTANT makes complex look simple for 15M+ people every year.
We offer the leading SaaS platform to build and manage digital sales assistants for the web, mobile, chatbots, voice-enabled devices, and in-store use. These intelligent, conversational solutions engage buyers, ask the right questions in the right moment, and guide them to the right products, services or solutions.
There's a lot that goes into "making complex look simple", which is why we're looking for a Digital Project Consultant to join our Customer Success team. This is a unique opportunity to work in our buzzing office in Wrocław together with our team of open-minded, genuinely caring professionals with many different backgrounds.
Your responsibilities will include:
- Partnering with clients, managing implementation of our product and driving success
- Adding your own creative and conceptual ideas to improve user experience
- Researching and preparing content for interactive product advisor solutions
- Building relationships with clients to understand their needs, gather requirements and develop strategies
- Sharing ideas for further development of products and services
- Working closely with other Consultants, Frontend Developers and Web Designers in the process of implementation of our solution for clients
WHO ARE WE LOOKING FOR?
- Most importantly - be genuine, be real and be you!
- Individual with experience in project management and requirements gathering
- Clear understanding of “achievements” vs “tasks completed”
- Relationship builder with the ability to engage, understand and present
- Background in media, marketing, customer experience or online eCommerce platforms
- Creative and imaginative self-starter with an eye for detail
- Technology enthusiast with amazing communication skills
- Structured, organised and concise
WHAT CAN WE OFFER YOU?
- Diverse and small friendly teams
- Competitive salary and experience in international company
- Office with a great view on Rynek
- Non corporate style - no suits or chunky ties
- Fun and collaborative environment
- Fresh fruits and countless amount of good coffee and tea
- Great benefits (private health care, sport subscription)
We are on a mission to change the way people shop and decide. Because we are facing new exciting tasks every day, we need people like you to help us to provide the highest quality solutions for our clients.
Sounds like a good challenge? Apply today. Be SMART tomorrow!